FAQ's

GENERAL ENQUIRIES

For all general enquiries please do not hesitate to contact our sales team at sales@aranwoollenmills.com or call us on +353 98 50340
HOW DO I BECOME A STOCKIST?

If you are interested in becoming a stockist of Aran Woollen Mills products, please contact our sales office on sales@aranwoollenmills.com. Why not sign up to our mailing list to receive a copy of our trade look book to see the full range of knitwear styles that we offer?
HOW DO I PLACE A TRADE ORDER?

To place an order, customers can contact our sales office directly at sales@aranwoollenmills.com where a member of our team will be happy to work with you to place and process your order.
WHAT ARE YOUR OFFICE HOURS?

Our Sales team are available to answer enquiries from 09.00 – 17.00 GMT Monday to Friday. Please call: (+353) 098-50340 or email: sales@aranwoollenmills.com
WHAT YARNS DO WE USE?

Aran Woollen Mills uses a number of different natural yarns to create our collections. The following yarns are most commonly used in our knitwear: Supersoft Merino, 100% Merino, Worsted Wool, 100% Wool, 100% Shetland Wool, Nepped and Marled Yarns.
DO YOU OFFER A STOCK SERVICE?

Aran Woollen Mills offers a stock service on many of our mainline styles. This allows customers to easily and quickly replenish stock during busy trading periods.
WHAT IS THE MOQ?

The MOQ will vary across our Aran Woollen Mills branded products however we aim to be as flexible as possible for our trade customers. There are MOQ’s in place for white label products and these can be provided to customers via our sales office sales@aranwoollenmills.com
WHAT GAUGES DO WE PRODUCE PRODUCTS IN?

We produce products in the following gauges: Factory – 5 gauge, Handknit – 5 gauge, Donegal Tweed – 3 gauge, Shetland – 7 gauge, Lambswool – 7 gauge.
DO YOU MANUFACTURE PRIVATE LABEL AND WHITE LABEL PRODUCTS?

Yes – Aran Woollen Mills offers a private and white label service on products for trade customers. We can furnish the needs of trade customers and require customers to provide their own labels, including size and care labels, as well as brand guidelines for all labels.
HOW DO YOU CARE FOR ARAN GARMENTS?

Aran knitwear is a natural fibre that is odour resistant and for this reason, it will not require frequent washing. When your Aran garment does require cleaning, please hand wash in cold water for 5-10 minutes with a wool detergent then dry flat. As wool is a natural fibre, avoid excess rubbing while washing and squeeze all excess water from the garment. The wet garment can be rolled in a towel to remove excess water before drying flat. Please, NEVER machine wash or tumble dry any of our garments!
HOW LONG SHOULD AN ARAN SWEATER LAST?

If you follow the correct care procedures your Aran products should last your lifetime. A big statement but, these products have stood the test of time and will continue to do so. As investment pieces go, it doesn’t get any better.
WHAT IS THE RIGHT FIT FOR AN ARAN SWEATER?

The traditional Aran sweater can be worn to fit or oversized. It really depends on the wearer and what style they prefer.
WHAT MAKES AN ARAN SWEATER?

An Aran sweater is made from a natural cream-coloured yarn called báinín. This is Irish for ‘cream’ and it’s pronounced, “bawneen”. The yarn comes from sheep’s wool and originally sweaters were made with unwashed wool that still contained natural sheep lanolin (oils). The processes have developed and progressed over the years and yarns today are treated while still being water repellent but without the weight and the unwashed smell – thankfully!
WHERE IS YOUR KNITWEAR MADE?

Aran Woollen Mills manufacture our mainline knitwear in the West of Ireland and have been doing so since 1965. Our founder Mrs Maura Hughes was passionate not only about keeping the craft of Aran alive but also about driving employment in the West of Ireland. This remains an important focus for the business to this day and we continue to employ and develop these skills locally. In addition, we have carefully chosen trusted partners who we work with to provide additional collections to complement our range.
WHAT ARE THE BENEFITS OF WOOL?

Wool is a 100% natural fibre. It has evolved into a fabric that has become one of the most effective natural forms of all-weather protection known to man. Every year a sheep produces a new fleece, making wool a renewable fibre source. Wool fibres have a natural protective layer preventing stains from being absorbed. Key Benefits of Wool: Excellent temperature regulation, Anti-allergenic, Naturally high UV protection, Fire-retardant, Biodegradable, Breathable, Natural insulator, Durable and long-lasting, Static resistant, Odour resistant.
DO YOU OFFER TRADE MARKETING SUPPORT?

We offer trade marketing supports to customers who purchase our branded product. We have an extensive library of product images, product descriptions, size and care guides, and brand content available to trade customers. We work closely with our customers to deliver best in class trade marketing support both online and in-store for our knitwear.
CAN I ACCESS AND USE IMAGES FOR MY OWN WEBSITE?

Product and lifestyle images are available from our online image library for trade customers. This resource is updated regularly covering new styles and colourways. Please contact sales@aranwoollenmills.com for details.
ARE YOUR YARNS ETHICALLY SOURCED?

Yes, we take great care to ensure our raw materials are sourced ethically from non-mulesed sheep. We have carefully vetted our suppliers who operate to the highest standards of animal care.
WHAT ARE YOUR CREDIT TERMS?

Our standard terms are 30 days net.
WHAT IS THE COST OF SHIPPING? HOW CAN I FIND OUT?

Shipping costs will vary depending on the product, destination, quantity, air or sea, duties etc. Our shipping department can help with specific customer enquiries. Please contact sales@aranwoollenmills.com
HOW DO YOU PRICE YOUR PRODUCTS FOR TRADE? IN EURO, EURO CIF, STG, CIF, ETC.

Generally, prices are in Euros, EX Works. For UK customers we quote DAP STG. We also offer additional international pricing in multiple currencies.